Refund policy
Our Return Approach
At 2LUV ACCESSORIES, LLC, we want every accessory to be a great addition to your collection. If your purchase is not what you expected, please reach out to our support team regarding a return.
Return Window
Return requests must be submitted within 30 days of delivery.
Return Conditions
Eligible merchandise should:
- Be unused and in its original condition.
- Include original packaging and accessories when applicable.
- Be free from scratches, stains, damage, or signs of wear.
- Include the relevant order information.
Non-Returnable Items
Some products may not qualify for return, including personalized items, final-sale merchandise, and products that have been worn, altered, or damaged after delivery.
Refunds
Once a returned item has been received and inspected, we will confirm whether the return has been approved.
Approved refunds will be sent to the original payment method within 5–10 business days.
Incorrect or Damaged Orders
If an item arrives damaged or you receive an incorrect product, please contact us with your order details so we can review the issue.
2LUV ACCESSORIES, LLC
17 FAIRWAY DRIVE
Old Bethpage, NY 11804
United States
Email: ettelillyjordanb@gmail.com